Customer Care
On contract completion and at handover, it is customary to introduce our Customer Care Manager, Gordon Buckley, who is responsible for ensuring that the operation of the building is fully understood. In line with the defects period, he will continue to visit the building as and when necessary liaising with both client and sub contractors to ensure any issues are speedily resolved to the satisfaction of all interested parties.
We also have a “Good Neighbour” policy whose procedures ensures that, we not only recognise the needs of our client, but also those of our immediate and temporary neighbours, the local community.
Additionally we also registered many of our sites with the ‘Considerate Contractor’ scheme.